Frequently Asked Questions
What are R.I.C.H.O. Systems products?
R.I.C.H.O. Systems products are practical digital workflow, QA, and operations resources for businesses using AI. They give you the structure, templates, and frameworks to turn occasional AI use into a documented, auditable, repeatable capability. Learn more about us or visit our Townsville & Australian small business page.
Where do I start?
If you're new to structured AI workflows, start with the AI Workflow Starter Pack (A$49). If you're not sure what you need, read 10 signs your business is ready for AI workflow automation or get a personalised assessment with the AI Operations Pilot (A$199).
What's the difference between the products?
- Starter Pack (A$49) — Build your first repeatable AI workflow.
- QA Toolkit (A$79) — Verify AI outputs before they go live.
- Pro Pack (A$99) — Advanced multi-step workflow architecture.
- Operations Bundle (A$129) — SOPs, decision logs, KPI tracking.
- AI Operations Pilot (A$199) — Human-reviewed workflow assessment.
How are products delivered?
All products are digital downloads delivered immediately after purchase. See our Digital Delivery Information for full details. For post-purchase help, visit Product Support.
Is there a discount code?
Yes — use code RICHO15 at checkout for 15% off your first order.
What is your refund policy?
See our Refund & Delivery Policy for full details.
Do I need technical knowledge?
No. Read how to build your first AI workflow in under an hour to see how accessible this is.
What tools do I need?
The products work with any AI tool and any automation platform. See our Make vs Zapier vs Custom AI Workflow comparison and ChatGPT vs custom AI workflows for guidance.
Is this relevant for Australian businesses?
Yes. Our products are designed for the Australian context including ATO digital record-keeping, the Australian Privacy Act 1988, and the Australian AI Ethics Framework. Read our AI workflow templates guide for Australian small businesses and visit our Townsville & Australian small business page.
Still have questions?
Contact us and we'll help you find the right starting point.