Frequently Asked Questions

Quick answers to the most common questions about R.I.C.H.O. Systems products. For the full FAQ, see our R.I.C.H.O. Systems FAQ page. For delivery questions, see Digital Delivery Information. For post-purchase help, see Product Support.

General

What is R.I.C.H.O. Systems?

R.I.C.H.O. Systems is an Australian digital products company based in Townsville, Queensland. We build practical AI workflow tools — templates, frameworks, and assessment services — that help founders, operators, and small teams turn AI from a scattered experiment into a structured, repeatable, measurable capability. Learn more about us.

Do I need technical skills?

No. Our products provide the structure — you apply it to your specific workflows. Read how to build your first AI workflow in under an hour to see how accessible this is.

Products & Pricing

What products do you offer?

Explore the full range →

Is there a discount code?

Yes — use code RICHO15 at checkout for 15% off your first order.

Delivery & Support

How are products delivered?

All products are digital downloads delivered immediately after purchase. See Digital Delivery Information for full details.

What is your refund policy?

See our Refund & Delivery Policy.

How do I contact you?

Contact us here. We respond within 1 business day.

AI Automation

Which workflow should I automate first?

Read 10 signs your business is ready for AI workflow automation or get a personalised assessment with the AI Operations Pilot.

What tools do I need?

Our products work with any AI tool (ChatGPT, Claude, Gemini) and any automation platform (Zapier, Make, n8n). See our Make vs Zapier comparison for guidance.

What's the ROI?

See our ROI calculation framework and documented case study (5,228% ROI). Independent research from McKinsey and IBM shows 300–1,000%+ ROI for structured automation implementations.

More questions? See the full R.I.C.H.O. Systems FAQ or contact us.