Terms of Service

Last updated: August 2026

These terms govern your use of the R.I.C.H.O. Systems website and your purchase of digital products and services. For related policies, see our Privacy Policy, Refund & Delivery Policy, and Digital Delivery Information.

1. Digital Products

R.I.C.H.O. Systems sells digital products (templates, frameworks, guides) and professional services (the AI Operations Pilot). All digital products are delivered electronically. See our Digital Delivery Information for details.

2. Licence

Upon purchase, you receive a non-exclusive, non-transferable licence to use the purchased product for your own business operations. You may not resell, redistribute, sublicence, or share the product files with third parties. For information on intellectual property rights in Australia, see IP Australia.

3. Intellectual Property

All R.I.C.H.O. Systems products, templates, frameworks, and content remain the intellectual property of R.I.C.H.O. Systems. Purchase grants a use licence only — not ownership of the underlying intellectual property.

4. No Guarantees

R.I.C.H.O. Systems products are practical resources designed to support your AI workflow implementation. No specific financial, operational, or performance outcome is guaranteed. For independent research on AI automation outcomes, see McKinsey's generative AI research.

5. Refunds

See our Refund & Delivery Policy for full details. Our policy is consistent with the Australian Consumer Law guarantees.

6. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Australian Privacy Act 1988.

7. Governing Law

These terms are governed by the laws of Queensland, Australia. For consumer dispute resolution, see the Queensland Government consumer rights resources.